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28 February 2010

DISC bv (ESDNOW.com and Researchsoftware.com) get... » Read more

 

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28 February 2010


DISC bv (ESDNOW.com and Researchsoftware.com) gets Thuiswinkel Waarborg Certificate

Since June 2007 DISC bv, the company behind the labels ESDNOW.com and Researchsoftware.com, has been member of the Thuiswinkel.org, a Dutch trade association for companies that offer products and services to consumers via internet, catalogue and mail. The Thuiswinkel.org doesn't only represent the interests of her members, but also the interests of the consumers who buy from her members. For example, the association has an arbitration board where consumers can go to with their complaints.

Certification

Since the 1st of April 2009, all Thuiswinkel.org members are obliged to get certified every year. The certification is executed by the foundation: Stichting Certificering Thuiswinkel Waarborg that has been founded for that purpose by Thuiswinkel.org. Every year all members have to submit a detailed questionnaire, this questionnaire contain questions about legislation and questions about the Gedragscode Thuiswinkel Waarborg, the Thuiswinkel code of conduct. The submitted questionnaire and the applicant's website(s) are thoroughly inspected by a legal consultancy firm, and a positive or negative verdict is passed on to the Stichting Certificering Thuiswinkel Waarborg.